Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Haus of Threads. Throughout this website, the terms “we,” “us,” and “our” refer to Hausofthreads.

We operate this website and online store, including all information, products, tools, and services available through this site, to provide customers with a secure and transparent shopping experience.

Our store is powered by Shopify, which enables us to offer products and services online.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced within them, including our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with these Terms, please do not use our website or services.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this website under your supervision.

You may not use our products, services, or website for any unlawful or unauthorized purpose.

Violation of these Terms may result in suspension or termination of access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred across various networks and adapted to technical requirements of devices or systems.

Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, resell, or exploit any part of the Service without written permission from us.

SECTION 3 – PRODUCTS AND SERVICES

We aim to display product descriptions, images, and colors as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect actual product colors or appearance.

Some products sold through our store are fulfilled through trusted third-party suppliers and verified international warehouse partners through Syncee Premium Dropshipping & Wholesale.

Products may be shipped from:

  • United Kingdom

  • United States

  • Europe

  • Other international fulfillment warehouses

We reserve the right to limit quantities, discontinue products, or modify pricing and product information without notice.

We strive to conduct business honestly, transparently, and in accordance with ethical and halal business principles, including fair dealing, lawful products, and respectful customer service.

SECTION 4 – ORDERS AND BILLING

We reserve the right to refuse, limit, or cancel any order placed through our store.

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases.

If changes are made to or an order is cancelled, we may attempt to notify you using the contact information provided during checkout.

Prices are subject to change without notice.

SECTION 5 – SHIPPING AND DELIVERY

Orders are generally processed within 1–5 business days.

Estimated shipping times vary depending on destination and shipping method selected at checkout.

Typical delivery estimates:

  • United Kingdom: 7–15 business days

  • Europe: 7–20 business days

  • International Orders: 10–25 business days

Delivery estimates are not guaranteed and delays may occur due to:

  • Customs processing

  • Courier disruptions

  • Weather conditions

  • Public holidays

  • Supplier processing times

  • Events beyond our control

Tracking information will be provided when available.

SECTION 6 – RETURNS AND REFUNDS

Refunds and returns are handled according to our Refund Policy.

Refunds or replacements may be offered if:

  • An item arrives damaged

  • The wrong item is received

  • An order is lost during shipping

  • Items are missing from the order

Customers must contact us before returning any item.

Returned items must be unused and in their original condition where applicable.

We reserve the right to deny refunds if:

  • Incorrect shipping information was provided

  • The product was intentionally damaged or misused

  • Tracking confirms successful delivery

Please review our Refund Policy for complete details.

SECTION 7 – THIRD-PARTY SERVICES

Certain tools, services, or features available through our website may be provided by third-party providers.

We are not responsible for examining or evaluating third-party content, products, or services.

Use of third-party services is at your own discretion and risk.

SECTION 8 – INTELLECTUAL PROPERTY

All website content including logos, branding, images, graphics, text, and product descriptions are the property of Haus of Threads or its licensors and are protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit website content without written permission.

SECTION 9 – PRIVACY

Your submission of personal information through our store is governed by our Privacy Policy.

By using our Services, you consent to the collection and use of information in accordance with that policy.

SECTION 10 – OPTIONAL TOOLS AND LINKS

We may provide access to third-party tools or external links that we do not monitor or control.

We are not responsible for any damages or losses related to third-party websites, products, or services.

Please review third-party policies before engaging in transactions with them.

SECTION 11 – ERRORS AND INACCURACIES

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product information, pricing, shipping charges, promotions, or availability.

We reserve the right to correct errors and update information at any time without prior notice.

SECTION 12 – PROHIBITED USES

You may not use the website or Services:

  • For unlawful activities

  • To violate laws or regulations

  • To transmit malware or malicious code

  • To infringe intellectual property rights

  • To harass, abuse, threaten, or discriminate

  • To submit false or misleading information

  • To interfere with website security or functionality

Violation of these rules may result in termination of access to our Services.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” unless otherwise required by law.

We do not guarantee uninterrupted, secure, or error-free access to the website or Services.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Haus of Threads shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Haus of Threads, its affiliates, partners, suppliers, and service providers from claims arising from your breach of these Terms or misuse of the Services.

SECTION 16 – GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of the United Kingdom.

SECTION 17 – CHANGES TO TERMS

We reserve the right to modify or update these Terms at any time.

Changes take effect immediately upon posting to this page.

Continued use of the website following updates constitutes acceptance of those changes.

SECTION 18 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

📧 Email: sabrurbanthreads@gmail.com

Business Name: Haus of Threads

Thank you for shopping with us.